A Smart Tour & Travel CRM By WhitePel


TOP FEATURES

Please note that Support and Updates are only available to customers who have License copies of this software.

Pipeline are the base for application.The Pipeline are base where we are going to add stages and then deals.

HOW TO ADD A PIPELINE

To add a pipeline, click on PIPELINES on the MAIN MENU and then click on the + Add Pipeline button (as shown below). You will get a new popup window for you to fill in pipeline name.

Pipeline

HOW TO EDIT A PIPELINE

Just click on pipeline name to edit it,change it and then click arrow for save.
edit pipeline

SET PIPELINE PERNISSION TO USER

Just click on pipeline list page permission button and you will able to set permission for view that pipeline for users.
pipeline permission

SET DEFAULT ACTIVE PIPELINE

Just go to setting , in general settings you can select default active pipeline for application.
pipeline active

HOW TO DELETE A PIPELINE

Do delete a pipeline, you simply click the delete icon (delete) . When you delete a pipeline, all of that pipeline related data is also deleted. The pipeline have deals not deleted ,first you have to move the deals in pipeline before delete it.

IMPORTANT: This process cannot be reversed

Stages are added in pipeline.You can create different stages by pipeline.Means every pipeline have different stages.

HOW TO ADD A STAGE

To add a stage, click on STAGES on the MAIN MENU and then click on the + Add Stage button (as shown below). You will get a new popup window for you to fill in stage name,pipeline for stage.

Stage
Fill up the stage name and pipeline for add new stage.

HOW TO EDIT A STAGE

Just click on stage name to edit it,change it and then click arrow for save.

HOW TO CHANGE STAGE ORDER IN PIPELINE VIEW

Move the stages position by select stage and drag , drop the stage up and down.This will update the stage view order on dashboard for pipeline.
Stage Drag Drop

HOW TO DELETE A STAGE

Do delete a stage, you simply click the delete icon (delete) . When you delete a stage, all of that stage related data is also deleted. The stage have deals not deleted ,first you have to move the deals in stage before delete it.

You can create user in application and add later can add it to any deal.

There are four types of users. (a)Admin (b)Manager (c)Staff (d)Client

HOW TO ADD A USER

To add a contact, click on Member on the MAIN MENU and then goes to admin page for add admin, manager page for add manager & staff page to add staff

users

Profile

You will see the profile and update picture and details

user profile

GROUPS

Go to Settings then groups. You can create groups for team members.Each team member can belong to a particular GROUP. The starting point is to make sure that you have some groups. The system comes with some some default groups (which you can delete and create you own if you want).

groups

ROLES

Go to Settings then roles.Roles are assign to team members for modules permission. You can set permssion for admin, manager & staff which menu they can see like contact, user etc
Admin Role:- For Amin Only
Staff Role:- For Manager & Staff
roles

Dashboard where you will see all deals by pipeline.You can change pipeline for view deals and manage it.

dashboard

HOW TO CREATE A DEAL

To add a deal, click on Dashboard on the MAIN MENU and then click on the + Add Deal button(See above) . You will get a new popup window for you to fill in Deal name etc details for deal.

DASHBOARD DEAL LIST

You can view the list of deals on list dashboard.Add new deal from list dashboard.

dashboard list

Deal are the main center point or center of our application.All thinks belongs to deals.Means we are going to add every think like sources,product,files,notes,contacts etc in deal.

DEAL View/DASHBOARD

The Deal dashboard is main part where you are going to add/edit/delete various modules in deal.
deal view
The various tabs in deal dashboard as:-

GENERAL

A details of the deal shown note,members,sources,products,files,activity of deal,calender etc(See above)

TASKS

View/Add/Edit/Delete tasks that are related to deal.The task in deal are visible to all in deal.

PRODUCTS

Search/Add/View/Delete the products. You can search the products and then click on product for add.Also update product quantity and discount on product.

SOURCES

Search/Add/View/Delete the sources. You can search the sources and then click on source for add

CONTACTS

Search/Add/View/Delete the contacts. You can search the contacts and then click on contact for add.

FILES

View/Add/Edit/Delete deal files

DISCUSSION

View/Add/Edit/Delete deal comments/messages & reply to messages.

CUSTOMER FEEDBACK

Customer can give feedback using this tab on deal.You can reply to any feedback.

NOTES

You can Add/Edit notes.These notes are private and only visible to you.

INVOICES

You can Add/Edit/Delete deal invoices.

CUSTOM FIELDS

You can change values of custom fields in deal from this tab.

SETTINGS

Client Permissions:- Allow or not clients to view tab like tasks, products, sources, contacts, files, custom fields

HOW TO DELETE A DEAL

To delete a deal, you simply click the delete button. When you delete a deal, all of that deal related data is also deleted.

You can add any company information in application.You can add clients,contacts,deals,invoices in company

HOW TO ADD A COMPANY

To add a company, click on CLIENTS on the MAIN MENU and then click on the + Add Company button (as shown below). You will get a new popup window for you to fill in company name etc details. Fill up the company details and save it.

companies

COMPANY LIST VIEW

companies

COMPANY VIEW PAGE

Just click on view button on company list and you will see the clients, deals, invoices in company and company details.
company view

HOW TO DELETE A COMPANY

Do delete a company, you simply click the delete icon (delete).

Task is added in any deal mean you can assign any task for deal.There are 2 menu for Tasks

Task(My Task)

Admin/User can able to View/Edit/Delete task created by him.Means my task where admin/user see the task assign to him or created by him

tasks
Search/Filter Task :- The admin/user can search/filter task by pipeline and the type of the task(Email,Call etc).
tasks

ALL Task(Admin Only)

Admin can able to View/Edit/Delete all the task in the application.Here admin will see the task created by which user,which pipeline or stage.

Search/Filter Task :- The admin can search/filter task by pipeline, user and the type of the task(Email,Call etc).
all tasks

Labels are added in pipeline.You can create different labels by pipeline.Means every pipeline have different labels.

HOW TO ADD A LABEL

To add a label, click on LABELS on the MAIN MENU and then click on the + ADD LABEL button (as shown below). You will get a new popup window for you to fill in label name,pipeline for label.

Label
Fill up the label name,color for label background and pipeline for add new label.

HOW TO EDIT A LABEL

Just click on label name to edit it,change it and then click arrow for save.

HOW TO DELETE A LABEL

Do delete a label, you simply click the delete icon (delete) . When you delete a label, all of that label related data is also deleted.

Sales module you will see invoices,expenses,payments & tax rates.

Invoices

To add a invoice, click on INVOICES on the MAIN MENU and then click on the + ADD INVOICE button (as shown below). You will get a new popup window for you to fill in invoice details.

invoices

EXPENSES

To add a expense, click on EXPENSES on the MAIN MENU and then click on the + ADD EXPENSE button (as shown below). You will get a new popup window for you to fill in expenses details for deal or member.

expenses

PAYMENTS

Here you can see all payments made inside invoices.

payments

TAX RATES

You can add/edit/delete tax rates for invoices.

tax rate


You can create contacts in application and add any number of contacts under or not an company.

HOW TO ADD A CONTACT

To add a contact, click on CONTACT on the MAIN MENU and then click on the + Add Contact button (as shown below). You will get a new popup window for you to fill in contact name,company etc details.

contacts
Fill up the contact details and save it.

HOW TO VIEW & EDIT A CONTACT

Just click Edit button to change contact details.You can also view the deals in contacts at bottom deals table.
contact view

You can create products in application and later can add it to any deal.

HOW TO ADD A PRODUCT

To add a contact, click on PRODUCTS on the MAIN MENU and then click on the + Add Product button (as shown below). You will get a new popup window for you to fill in product name,price etc details.

products
Fill up the product details and save it.

HOW TO VIEW & EDIT A PRODUCT

Just click on product name etc to edit it,change it and then click arrow for save.

You can view the deals in product.Just click on view button and you will goes to product view page where you see the deals in product


You can create sources in application and add later can add it to any deal.

HOW TO ADD A SOURCE

To add a source, click on SOURCES on the MAIN MENU and then click on the + Add Source button (as shown below). You will get a new popup window for you to fill in source name.

sources
Fill up the source details and save it.

HOW TO VIEW & EDIT A SOURCE

Just click on source name to edit it,change it and then click arrow for save.

You can view the deals in source.Just click on view button and you will goes to source view page where you see the deals in source.


You can view the all the activity done regarding the deal.You can see all activity related to task,source,product,contact etc done in deal.

Search/Filter Activity :-You can filter the activity by user,pipeline,date range and type of activity.
Activity

You can view the report of the deals.There are 2 types of reports

Search/Filter Report :-Filter Report by Pipeline, User, Source, Product, Date Range and price or number of deals.
Report

In application you can also message for 4 type of users admin,manager,staff,client with different permissions.The message system allow you to message your members.

messages

In application you can export data.

export

In application you can create a ticket.You or user can reply to any ticket and also can send attachments with ticket.

tickets

TICKET VIEW

You can comment on any ticket and update ticket status
ticket view

You can add any custom fields for deals , contact, company in application.

HOW TO ADD A CUSTOM FIELD

To add a company, click on Custom Fields on the MAIN MENU and then click on the + Add Custom Field button (as shown below). You will get a new popup window for you to fill in Custom fields name etc details.

custom fields
Fill up the custom field details and save it.

HOW TO DELETE A CUSTOM FIELD

Do delete a custom field, you simply click the delete icon (delete).



In application you have setting section.Where you can manage all application settings

The settings section has various tabs, which will allow you to configure and do chganges in application.

settings

SYSTEM SETTINGS

General settings allow you to set the system wide config values. These include

COMPANY DETAILS

This is where you set all your company information (name, telephone, etc)

GROUPS

You can create groups for team members.Each team member can belong to a particular GROUP. The starting point is to make sure that you have some groups. The system comes with some some default groups (which you can delete and create you own if you want).

groups

ROLES

Roles are assign to team members for modules permission. You can set permssion for admin, manager & staff which menu they can see like contact, user etc roles

EMAIL SETTINGS

You can change email notification for add user, ticket & messages. SMTP for email you can also add here.

CUSTOM FIELDS

Custom fields for deal, contacts & Company.
custom fields

TICKETS DEPARTMENTS

You can create as many departments as you need (e.g. Support, Sales etc)

PIPELINE

Set Default pipeline for application.
pipeline active

PAYMENT METHODS

Can Add/Edit/Delete payment methods for invoices.

EXPENSE CATEGORY

Can Add/Edit/Delete Category for expenses

DATABASE BACKUP

Its vitally important that you always maintain a backup copy of your database. The application provides you with an easy way to download a backup copy of your database.