ChatPel— a white label self-hosted PHP script— is a multichannel marketing software, mostly for Facebook messenger marketing. With ChatPel, you can build fully interactive and highly responsive chatbots smoothly and comfortably. The application has a full-featured Ecommerce platform. On the platform, you can create vigorous and nice-looking Ecommerce stores that can sell products to customers and receive payments, living both inside messenger and on any browser. Indeed, you can utilize the Ecommerce store as the QR code digital menu for your restaurant.
Besides, the application comprises multiple unique and advanced features. To attract people to your business and products, it has a social post scheduler that can publish and schedule posts on different popular social media, such as Facebook, Instagram, Twitter, and so on. To engage customers with your business, it has Facebook and Instagram comment growth tool that can comment and reply to comments under posts and accomplish many other things. Certainly, the application has Email and SMS marketing tool that can send Bulk Emails and SMS to your customers.
In conclusion, ChatPel is a complete and comprehensive solution for your business. It can accomplish everything from encouraging people to your business to turning them into your long-time customers. Simply put, the application not only draws customers but also retains them as satisfied and happy customers. Because it is a white-label SaaS application, you can sell the service of ChatPel to your end-users— establishing a software service business as your own brand. This advantage is limited to Extended Licenses only.
ChatPel is genuinely user-friendly. It has a well-designed dashboard where you can see the users’ interactions in a graphical view. Certainly, ChatPel’s every feature has a handy and precise interface to create and edit campaigns, staying in the same place. All the campaigns will be included in a list from where you can see the reports of the campaigns and edit, delete and clone the campaigns.
After Completing Facebook API Settings Properly, Now You've to Import your Facebook Account.
Here you will get all the system setting that you want to customize as you need. We are offering you as much customization of this system as possible. This section is devided into six sub-section.
Brand : Here you can setup your app name, company name etc branding information.
Preference : You can set system email function, it can be php mail or you can setup your smtp profile. You can force to use HTTPS and also can enable disable signup system. You can setup system default time zone and locale.
Logo & Favicon : Upload your system logo and favicon.
Master Password & App access : Set a master password and you can use this password to login as any user (except admin). You can give access to users to use their own Facebook app instead of using your app.
Subscriber : After migrating page conversation as messenger subscriber it is required to update subscriber information like gender, timezone etc using cron job. You can set the number of avatar image download per cron limit and number of profile info update per cron job.
Persistent Menu : If you have enabled persistent menu copyright module for a package then the persistent the user of that package will contain your branding. Set the branding here.
Messenger Broadcast : Conversation broadcast uses cron job to send message you can set number of message send limit per cron job and report update frequency here.
Facebook Poster : As you know, you can use multiple Facebook accounts and multiple pages. There are module settings to limit account import and pages. However , you can enable this settings to add exception and allow post to all imported pages instead of bot connection enabled pages.
Support Desk (extended license) : Extended license provides a support desk to manage user issues. However, you can enable/disable support desk from here.
File Upload : There are various file upload all over the project. You can limit the upload size of various features from one place.
In this section you will find all the languages comes with this applications. You can add your language by clicking the button Add New Language placed on the top. You can also delete your language if you fill necessary.
Next you have to translate the texts on your own language. There are three type of texts. System, Add-ons, 3rd Party. Choose a type and the click on the language you want to translate. After clicking a language you will be redirect on a page and you will find a list of all file. Then click it and a list of text will come in front of you. Now add your translation.
Here you will find all the subscription related settings. This section is devided into six sub-section.
You can add your desired package by clicking the button New Package on this page. After clicking this button you will be redirected to another page where you will create your desired package for your user.
Fill the necessary information for createing a package and check the modules which will be included in your package. Here you will find some modules are checked by default and you can't uncheck them. You can aslo specify modules Usage Limit and Bulk Limit.
Suppose you want to create a package named "basic" which validity will be 30days, price will be EUR 10 and you want to assign specific modules for this package. In this case you are lucky!! You can add unlimited packages you want including price,validity and modules. You can also put monthly analysis limit each module when you create a package. While you assign limits, 0 (zero) means unlimited.
You can add new user by clicking the button New User on the top. When you will click this button you will be redirected on a new page. There you can create a new user by filling the necessary information. You can specify package and expiry date of a user when you create.
You can send mail to your users by selecting them from the list. This option will be found after clicking the Options button. This button is located on the top of the list of users. You can also see Login Log and System Dashboard (extended) by clicking corresponding button.
Here, you will also mark single anouncement as read or mark all the notifications as read. There are some filters and you can you can also search your notification.
This section will help you to set comment template, reply template of your comment automation. Apert these you can see all your comment automation campaigns and their reports. This section is devided int 4 parts. These are:
You can set auto comment by post's id by clicking the button Set campaign by id, will be found on the right section of this page. You can also set the Auto Comment, and Auto Reply from the list of latest posts. Just click the Settings icon, buttom right position of each post's image
Here you can manage your subscriber. To make all the things easy this section is devided into three sub-section. They are:
The subscriber information section provides information on following fiels:
Here you will find Subscriber List, Scan page inbox, Background Scanning, Latest Conversations.
Subscriber List: Here you will see all the subscriber list of this page. You can assign lebel, download full list of subscriber, migrate full list to bot. These option will be found by clicking the Option dropdown button. You can aslo unsubscribe or visit the conversation from the subscriber list action.
Scan Page Inbox: You can scan your page inbox anytime to update your subscriber from here. It will help you to become update about your subscriber.
Background Scanning: If you want to enable background scanning of your page inbox then click this button. Background scanning will be completed by multiple steps depending on total number of subscribers. queued means it is waiting for the next step. Background scanning will scan page`s inbox in background with multiple step & once all subscribers from inbox is imported, it will turn into default state again with enable button.This option mostly used for pages that has a big subscribers list & possibly get error during scan page inbox option
Latest Conversations: By clicking this button you can see your latest conversions and you can reply them from there.
You can do some bulk action by selecting your subscriber from the list. The bulk actions are found by clicking the Options dropdown menu. You can delete or assign your selected subscribers. Again, you can download your subscribers by clicking Download Result button.
If you click the action button of any of the subscriber list then a modal will be appeared. Here you will find all the information about your subscriber. You can also do some actions from here. You can subscribe or unsubscribe them, assign lebel, pause bot reply, sync subscriber data, delete subscriber data and so on.
You will be able to set your messenger bot for multiple pages. The bot can reply with text, post back button, quick reply, image, video, template, carousel template & so on. Setting up your messenger bot with Bot Inboxer will reply all your customers in messenger very fast.
Here you can manage your messanger bot settings. To make all the things easy this section is devided into three sub-section. They are:
In the middle section you will find Bot reply settings, Get started settings, General settings, Action button settings, Persistent menu settings. When you will click the Change settings text then the right side part will display corresponding data.
Bot reply settings: Whey you will select this settings then the right side will show you all the Bot reply you have created so far. You can add new Bot Reply and see Bot settings data by clicking the corresponding button. This is keyword based reply. Replying Keywords must be comma separated.
Get started settings: By selecting this setting you can both enable and disable Get started button settings. The greeting text on the welcome screen is your first opportunity to tell a person why they should start a conversation with your messenger bot. Some things you might include in your greeting text might include a brief description of what your bot does, such as key features, or a tagline. This is also a great place to start establishing the style and tone of your bot.Greetings have a 160 character maximum, so keep it concise
General settings: You can set "Mark as seen status", "Chat with human email", "Reply if no match found" settings. Change as your need.
Action button settings: There are few system defined reply templates so that users do not have to set them. Users just have to edit them if they like.
After selecting any of the above settings you will find corresponding settings to be changed.
Persistent menu settings: This section will reveal your persistent menu settings. You can add persistent menu settings by clicking the Create persistent menu button.
Promotional text-only broadcasting to all page conversation. Needs delay between each message send.
This section contains the posting features of your application. Here you will find all the posting tools. Now the available posting tool is :
Here you will find all the facebook poster related settings. This section is devided into four sub-section.
Text Post: Enter post description & choose pages to post.Live preview is availabe.Choose the pages where you want to post. You can enable auto private and comment reply, by simply choosing Auto Reply Template.You can schedule the campaign now or later. If you choose to schedule later then you have to enter time and timezone.
Link Post: Paste your link, type a description(Optional).Live preview is availabe.You can enable auto private and comment reply, by simply choosing Auto Reply Template.You can schedule the campaign now or later. If you choose to schedule later then you have to enter time and timezone.
Image/Multi-image Post: Upload one/more images , type a description(optional).Live preview is availabe.Choose the pages where you want to post. You can enable auto private and comment reply, by simply choosing Auto Reply Template.You can schedule the campaign now or later. If you choose to schedule later then you have to enter time and timezone.
Video Post:Upload a video, type a description(optional).Live preview is availabe.Choose the pages where you want to post. You can enable auto private and comment reply, by simply choosing Auto Reply Template.You can schedule the campaign now or later. If you choose to schedule later then you have to enter time and timezone.
Carousel Post: Put a optional description and slider action link. Upload two or more carousel section. Each section consists title,link,description and image. Choose the pages where you want to post. You can enable auto private and comment reply, by simply choosing Auto Reply Template.You can schedule the campaign now or later. If you choose to schedule later then you have to enter time and timezone.
Video Slider Post: Upload 2 or more images and it will be posted as a video slider. You can choose image play duration and transition duration. Choose the pages where you want to post. You can enable auto private and comment reply, by simply choosing Auto Reply Template.You can schedule the campaign now or later. If you choose to schedule later then you have to enter time and timezone.
This tool helps you to know, how many times your website shares, reaction, comment, in facebook for the website. Another thing is there that is place search in facebook you can search through some filters, and see search results very easily instead of using facebook. This section is devided into 2 parts. These are:
Social Apps :In this section you will see list of all social apps like Facebook, Google etc. This section will help you to customize your social app settings.